Food & Beverage Executive
Hawthorn Suites by Wyndham, Dwarka
Job Description :
Food & Beverage Executive position is available at Hawthorn Suites by Wyndham, Dwarka. This is a Full Time Job which is under F&B Service. Easily apply for this hotel job on Careers at NILE.Job Summary:
To manage the operation of assigned restaurants
by developing and implementing strategies and services which meet the needs of
owners, employees and guests.
Duties & Responsibilities:
· Greet guest and seats them accordingly
· Makes change, cashes checks, and issues
receipt to guest
· Records amounts received and prepares
reports of transactions
· Reads and records totals shown on cash
register and verifies against cash on hand
· Makes necessary checks needed for specific
function
· Reports and explains any discrepancies in
outlet checks, daily transactions, and reports
· Assist the Outlet or Assistant Manager -
Outlet in ensuring that the outlet is managed efficiently according to the
established concept statement, providing courteous, professional, efficient and
flexible service at all times
· Be a hands-on supervisor and be present at
all times in the Outlet, especially during busy periods
· Establish and strictly adhere to the par
stocks for all operating equipment, supplies, inventoried items, and to ensure
that the outlet is adequately equipped
· Assist with conducting monthly inventory
checks on all operating equipment and supplies
· In the absence of Assistant Manager-Outlet,
conduct daily pre-shift briefings to employees on preparation, service and menu
· Liaise with the Kitchen Department on daily
operations and quality control
· Have a thorough knowledge and understanding
of all food and beverage items in the menu and the ability to recommend Food
and Beverage combinations and up sell alternatives
· Ensure that the outlet is kept clean and
organised, both at the front as well as the back of house
· Liaise and organise with Housekeeping
Department that the established cleaning schedules are strictly adhered to
· Performs the function of cashier and
responsible for Micros cashiering procedure
· Balances cash and credit card charges and
remittance of cash to Finance safe
. Assist the outlet Manager/Asst manager in preparing Annual business plan for the outlet
. Assist the outlet manager/Asst Manager in preparing the monthly P&L analysis and the action plan
Guest Service
·
Handle
all guest requests and inquiries on food, beverage and service. Ensure that all
employees establish a rapport with guests
General
· Attends and contributes to all Meetings as
required
· Provide a courteous and professional
service at all times
· Willingly attends hotel training sessions
as scheduled to improve skills and knowledge
· Handles guest and employee enquiries in a
courteous and efficient manner, reporting complaints or problems if no
immediate solution can be found, whilst feeding back a prompt follow up.
· Is knowledgeable in statutory legislation
in employee and industrial relations, understanding and strictly adhering to
rules and regulations established and the hotels
policies concerning fire, hygiene and health and safety
· Ensure high standards of personal
presentation and grooming
· Maintains positive guest and colleague
interactions with good working relationships
· Exercise responsible management and behaviour
at all times and positively representing the hotel and Nile Hospitality
· Respond to requests to undertake any
reasonable tasks and secondary duties and to changes as dictated by the hotel,
industry and company
Job Knowledge, Skills & Abilities:
Orientation -
Demonstrates enthusiasm, drive and determination to get ahead and pursues
goals energetically; shows self-confidence and an optimistic outlook; acts on
own initiative and takes responsibility for one's own work and for the safety
of others.
· Adaptability - Shows awareness of own strengths and
weaknesses; works comfortably in uncertain conditions; accepts new ideas;
changes one's own views or behaviours in accordance to changing
circumstances; identifies personal development needs and seeks opportunities
to improve; absorbs new information; maintains stable performance under
pressure.
· Communication - Encourages communication with others;
shares information with others and clearly expresses opinions; listens and
takes others’ feelings and views into consideration; admits to mistakes; and
maintains relationships at all organisational levels.
· Customer Focus
/ Quality - Meets
customer needs, delivers personalised service, shows empathy and
understanding, ensures professional, quality work standards are met, and uses
criticism constructively.
· Integrity - Acts with clear ethics and values; is
a model of high standards of behaviour for others; maintains confidentiality
and upholds agreements; relates to people from different cultures; and
maintains a balance between work and personal life.
· Interpersonal
Skills and Teamwork -
Uses appropriate interpersonal styles; identifies with others; works in a
team; easily builds rapport; helps others through difficult times; shows
tolerance for others' viewpoints; keeps own emotions in check and not allow
personal feelings disrupt work
· Time and Task
Management - Manages
time effectively and shows punctuality; completes tasks on time; structures
work activities in a systematic way; follows company policies; shows
organisational commitment; shows receptiveness to being managed; demonstrates
detailed job knowledge, manual ability and technical expertise in one’s own
area.
About Careers at NILE
NILE Hospitality, a distinguished third-party hotel management company in India, takes pride in its association with top Luxury Hotel Groups such as Wyndham, Hyatt, Ramada, and Radisson. Our dynamic and vertically integrated approach encompasses hotel operations, development, and rebranding services, providing exciting opportunities for hotel jobs enthusiasts. Explore our Hotel Jobs portal- Careers at NILE, meticulously designed to feature comprehensive listings of hotel job vacancies and placements across various NILE hotels. Join us to embark on a rewarding career journey with international brands, where NILE Hospitality serves as the catalyst for turning your aspirations into reality. Discover the unique purpose of careers at NILE, as we offer not just jobs but a platform for professional growth and recognition within the vibrant world of hotel management.
Date Posted:
25 Dec 2023
Location:
Dwarka