·
Supervises the day to day operations of Engineering and
related departments.
·
Assists in managing the physical plant including
equipment, refrigeration, HVAC, plumbing, water treatment, electrical and
life safety systems.
·
Keeps equipment maintained and operating at optimum
effectiveness, efficiency and safety.
·
Establishes and manages an effective Guest Rooms
Maintenance Program.
·
Supervises distribution of repair work orders and monitors
timeliness and quality of completion.
·
Assists in maintaining grounds; meeting rooms; ballrooms;
public space; restaurants; hotel vehicles and recreational facilities.
·
Performs inspections effectively.
·
Helps ensure necessary permits and licenses for building
and physical plant are obtained and kept current.
·
Helps ensure regulatory compliance to facility regulations
and safety standards.
·
Ensures compliance with all departmental policies,
standards and procedures.
·
Maintains accurate logs and records as required.
·
Supervises staffing levels to ensure that guest service,
operational needs and financial objectives are met.
·
Assists in effectively planning, scheduling and evaluating
preventative maintenance programs (PPM).
·
Effectively manages parts, supplies and equipment inventories
that minimize downtime and maximize cash flow.
·
Ensures all associates have the proper supplies, equipment
and uniforms.
·
Assists in evaluating and implementing new technologies,
equipment and supplies.
·
Assists in establishing and implementing an energy
conservation program.
·
Helps train associates in safety
procedures and supervises their ability to execute departmental and hotel
emergency procedures.
·
Assists in training other department associates in fire
protection, safety and evacuation procedures.
·
Interacts with guests to obtain feedback on product quality
and service levels; effectively responds to and handles guest problems and complaints.
·
Empowers associates to provide excellent customer service.
Ensures associates understand expectations and
parameters.
·
Observes service behaviors of associates and provides
feedback to individuals; continuously strives to improve service performance.
·
Reviews comment cards and guest satisfaction results with
associates. Participates in the development and implementation of corrective
action plans.
·
Assists as needed in the interviewing and hiring of
associate team members with the appropriate skills.
·
Supports a departmental orientation program for associates
to receive the appropriate new hire training to successfully perform their job.
Ensures associates are cross-trained to support successful daily operations.
·
Uses all available on the job training tools for associates;
supervises on-going training initiatives and conducts training when appropriate.
·
Communicates performance expectations in accordance with job
descriptions for each position.
·
Comprehends budgets, operating statements and payroll
progress reports as needed to assist
in the financial management of department.
·
Participates in the management of department's controllable
expenses to achieve or exceed budgeted goals.
·
Must ensure that all Eng. Log books, PPM and other
documentation should be complete.
·
To achieve at least 5% reduction in HLP cost from annual budgeted.
·
To reduce 5% of R& M cost as budgeted.
·
To achieve GSI score as set by hotel.
NILE Hospitality, a distinguished third-party hotel management company in India, takes pride in its association with top Luxury Hotel Groups such as Wyndham, Hyatt, Ramada, and Radisson. Our dynamic and vertically integrated approach encompasses hotel operations, development, and rebranding services, providing exciting opportunities for hotel jobs enthusiasts. Explore our Hotel Jobs portal- Careers at NILE, meticulously designed to feature comprehensive listings of hotel job vacancies and placements across various NILE hotels. Join us to embark on a rewarding career journey with international brands, where NILE Hospitality serves as the catalyst for turning your aspirations into reality. Discover the unique purpose of careers at NILE, as we offer not just jobs but a platform for professional growth and recognition within the vibrant world of hotel management.
03 Oct 2023
Amritsar